Please Select A Question Are other poses of my baby available? Are the borders photo mounts that hold my photos? Are there any additional charges added to the package price? Can I add multiple borders to a single package? Can I see my baby’s picture before ordering? Can you explain how the black & white option works? How do I return my photos? How do you get my baby’s picture from the hospital? How long will I be able to view my baby's picture on the website? How soon will I be able to view my baby's photo on the website? I didn’t complete my order form at the hospital, how can I place my order? If I decide to return my pictures, how do I receive a refund? If I didn’t purchase my baby’s photos at the hospital, will I be able to purchase them in the future? I'm not happy with my picture on the website, will the pictures I purchase look this way? Is the $4.50 charge for the borders and black & white charged per photo? Is there a border charge for the Photo Magnets? What is my account number? Why didn’t I receive my gift item(s) with my photo package?   We have compiled a list of the most asked questions and their respective answers. Please select a question from the dropdown list.