Please Select A Question
Are other poses of my baby available?
Are the borders photo mounts that hold my photos?
Are there any additional charges added to the package price?
Can I add multiple borders to a single package?
Can I see my baby’s picture before ordering?
Can you explain how the black & white option works?
How do I return my photos?
How do you get my baby’s picture from the hospital?
How long will I be able to view my baby's picture on the website?
How soon will I be able to view my baby's photo on the website?
I didn’t complete my order form at the hospital, how can I place my order?
If I decide to return my pictures, how do I receive a refund?
If I didn’t purchase my baby’s photos at the hospital, will I be able to purchase them in the future?
I'm not happy with my picture on the website, will the pictures I purchase look this way?
Is the $4.50 charge for the borders and black & white charged per photo?
Is there a border charge for the Photo Magnets?
What is my account number?
Why didn’t I receive my gift item(s) with my photo package?
We have compiled a list of the most asked questions and their respective answers. Please select a question from the dropdown list.